Challenge
When UTHealth Houston moved from a homegrown residency management system to New Innovations’ residency management system, they contracted us to build a supplements system to manage extra money given to residents of their programs. The feature would also work with the current financial feature in the software suite.
solution
By partnering with UTH users, we identified 2 roles that would need to use this system; those who submit, and those who approve the submitted requests. Through collaborative sessions, we were able to iterate on the supplements system. Workflows of this process were created for each and the interaction between the two roles was made into an easy-to-use feature. A reporting area gave exportable spreadsheets for those who required them in the hospital.
iterations
Manage & Report
Manage
Add Supplement
Approval
View history
Report
Outcome
Through experience workshops, iterations, and communication, we created a system that is intuitive and easy to use.